Contact Us

To report an emergency, call:
(256) 355-3746

If after hours:
(256) 355-3746

Pay Your Bill

Service

Establish/Disconnect Service

New Residential Accounts

Application for new service can be completed at our office at 2547 Kirby Bridge Road Decatur, Alabama 35609.

Please Bring the following items:

  • A picture identification such as a valid driver’s license, non drivers identification, State or US Government identification card.
  • Purchase contract, warranty deed or settlement statement.
  • Renters bring lease (must show address of property, name of person applying for service and owners name).

Deposit Schedule:

A non-refundable service charge of $30.00 for water and sewer will be required of all customers at the time of application for service.

Rental Deposit = $90.00

Click Here to download the Residential Customer Registration form

New Commercial Accounts

Application for new service can be completed at our office at 2547 Kirby Bridge Road Decatur, Alabama 35609.

Please Bring the following items:

  • A picture identification such as a valid driver’s license, non drivers identification, State or US Government identification card.
  • Purchase contract, warranty deed or settlement statement.
  • Renters bring lease (must show address of property, name of person applying for service and owners name).
  • Federal tax identification number, contact name, address and phone number (if account will be in corporation’s name).

Click Here to download the Commercial Customer Registration form