You can pay your WMEL water bill using any of the following options.
Important: If your service is disconnected for non-payment, you will need to call our office (256) 355-3746
Walk In
2547 Kirby Bridge Road
Decatur, Alabama 35609 (map)
Payment methods accepted: cash, check, money order, credit/debit card
P.O. Box 2254
Decatur, Alabama 35609
Payment methods accepted: cash, check, money order
NEW! – Phone (IVR)
We are pleased to offer payments by phone. This is an automated phone payment service and you’ll need your Customer # and PIN available when you call.
Payment methods accepted: credit card, debit card, or ACH (eCheck)
Call (877) 412-6948 to pay by phone
Online
WMEL customers can now pay their utility bills online 24/7 with a credit card, debit card, or ACH (eCheck). This service is provided through Pay N Seconds, a third party payment processor, specializing in secure bill payment options. To make a payment through this service, simply click on the Click to Pay button below and you will be instantly directed to Pay N Seconds. If you are using this service for the first time, you will be prompted to register a new Pay N Seconds account prior to making your payment. When registering your account, you will need your CUSTOMER # and PIN from your utility billing statement. If you have more than one utility account with WMEL, Pay N Seconds allows you to add multiple utility accounts under the same login. Please register first with your primary WMEL utility account.
New TextPay Option: You can now pay by text. Once logged in to Pay N Seconds (button below), choose the TextPay option. Once signed up, you’ll receive text notifications when your bill is due allowing you to pay by text.
